Unlocking the potential of 5G to drive industry transformation New Read
5G networks will cover one-third of the world’s population by 2025. This fifth generation of cellular network …
Dec 23, 2021 I Blog
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Paving the way for customer-centric innovation through collective intelligence of leading industry thinkers
Watch Airtel Business Insights launch video on ‘Future of Retail in India is both in the store and online’ along with an insightful panel discussion where Airtel Business Customer Advisory Board members discuss the changes in the retail sector and highlight some of the learnings we can have from each other to better respond to industry-wide trends and upcoming challenges.
Watch Airtel Business Insights first report launch video on ‘Customer Engagement Redefined. Anytime. Anywhere.’ along with a very insightful panel discussion where Airtel Business Customer Advisory Board members discuss the benefits of adopting an omnichannel engagement strategy and help you address the issues compelling you to rev up your customer engagement strategy.
Join us for a very insightful webinar where our speakers discuss the benefits of adopting an omnichannel engagement strategy and help you address the issues compelling you to rev up your customer engagement strategy. March 04, 2021 3:00 PM - 4:30 PM (IST)
Airtel Business Customer Advisory Board is an executive advisory council who have agreed to come together to drive innovation through dialogue. It will include our customers’ insights from various industry value chains, pain points in their existing processes and their ideas to action these insights for innovation and product/process enhancement.
Your business strategy is only as good as the market intelligence it fed on. To keep you adequately informed about the ever-changing consumer landscape, Airtel Business tracks and analyses trends and brings it to you in the form of Insights. Airtel Business Insights is the dose of market intelligence your enterprise needs to mitigate risks and capitalize on opportunities for sustainable business growth.
5G networks will cover one-third of the world’s population by 2025. This fifth generation of cellular network …
Dec 23, 2021 I Blog
As our world is becoming increasingly digitised and data-driven, the need for data centers is on an exponential rise.
Dec 01, 2021 I Blog
The ‘new normal’ of working-from-anywhere, the growing volume of data and the fast pace of technological advancements have made it more…
Nov 18, 2021 I Blog
As of January 2021, the total active internet population stood at 4.66 billion. The internet has become the virtual…
Nov 10, 2021 I Blog
Learn more on how SD WAN can help you dynamically manage and optimize your company’s network.
Listen to Mr.Santosh Akkula, Head, Cloud Services talk about the importance of AI in supporting today’s financial services
Listen to Mr.Prasad Routray, Head Corporate and Alliances, Airtel Payments Bank, talk about the future of banking and telecom.
Watch the webinar to look at the different factors that affect CII and how it will evolve in the coming years.
Create multi-level IVR flows and contextual analytics to ease and shorten your customers’ journey to your representatives and services. Leverage Airtel IQ’s customised IVR scripts, menu’s and options to enhance customer experience.
Route calls in Sequential, Round Robin or Parallel order to reduce wait time for customers. Ensure your customers connect every time they wish to talk to you. You can also control ringing time at agent level or session level to optimize customer experience.
Join India’s top Industry leaders who will come together at the 1st Airtel Business Customer Advisory Board panel discussion to exchange ideas, solutions and experiences and to work together towards a brighter future.
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